Essential travel information

Information you need to know

Enjoy a complete trip in Quang Ninh with necessary information about destinations and how to get there, as well as within the heart of the heritage city.

Search by need

About Quang Ninh

Go to Quang Ninh

Getting around Quang Ninh

Money

In Quang Ninh the Vietnamese Dong (VND) is the official currency. Banknotes come in denominations of 1,000 VND, 2,000 VND, 5,000 VND, 10,000 VND, 20,000 VND, 50,000 VND, 100,000 VND, 200,000 VND and 500,000 VND. Although US dollars (USD) may be accepted at some hotels, resorts or casinos, daily transactions are still mainly in VND. Credit card payments are widely supported in tourist attractions, restaurants and major shopping malls.

Weather

Quang Ninh enjoys a tropical monsoon climate with four seasons. The weather shifts from hot, humid summers to cool, dry winters, while spring and autumn offer a mild balance between the two. For most travelers, April to October is the most vibrant time to visit — perfect for cruising Ha Long Bay, swimming, and exploring the islands. Spring and autumn bring comfortable temperatures and clearer skies, ideal for sightseeing. Winter offers a quieter, more peaceful atmosphere.

Phone numbers to know

1. Tourist support hotline:
2. Phone numbers you need to know
- Ambulance phone number: 115
- Police phone number: 113
- Fire department phone number: 114

Visa policy

International visitors to Quang Ninh can enter with a visa exemption or an electronic visa (e-visa). Citizens from 13 countries such as Germany, France, the UK, Japan, South Korea, etc. are exempt from visas for stays of up to 45 days. From March 1, 2025, the visa exemption policy will also apply to citizens of Poland, the Czech Republic, and Switzerland. Visitors from other countries can apply for an e-visa valid for 90 days, with single or multiple entries. The e-visa application procedure is done online through the Vietnam Immigration Department's Information Portal, making the entry process to Quang Ninh more convenient.

Language

The most commonly spoken language in Quang Ninh is Vietnamese, but English is also widely spoken in tourist areas, hotels and restaurants. In addition, due to the increasing number of international tourists, many tourism staff can also communicate in Chinese, Korean or Russian, making it easier for visitors to visit and experience the island.

Socket

Electrical outlets in Quang Ninh use 220V - 50Hz, suitable for most common electronic devices. Common outlets are types A, C and G, of which type C (two round pins) is the most widely used. Visitors from other countries may need to bring a suitable adapter to use personal devices.

Smoke

In Quang Ninh, smoking is prohibited in enclosed spaces such as shopping malls, restaurants and air-conditioned public areas. Some resorts also have a no-smoking policy on the premises.
You are only allowed to smoke in clearly designated areas. Please pay attention to the signs and follow the regulations to protect the environment.

Tips

In Quang Ninh, tipping tour guides and service staff is not compulsory. Normally, tourists can voluntarily tip the tour guides or staff if they are satisfied with the service. The amount of tip can vary depending on the satisfaction and ability of the tourists. Leaving tips helps encourage and improve the quality of local tourism services.

WIFI & Connectivity

In Quang Ninh, visitors can easily access free Wi-Fi at most cafes, restaurants, hotels and many public tourist attractions in the city.
If you need a stable and continuous internet connection, buying a 4G SIM card is a convenient option. Visitors can buy a SIM at Noi Bai International Airport, convenience stores or register to receive a SIM right at the hotel.
In addition, Noi Bay International Airport also provides free Wi-Fi, allowing passengers to access the internet while waiting for their flight.

Explore more